Lars (29Palms)
Glad to hear that it worked Kevin! [smile] Have fun with the scenery!
Best regards,
Lars
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Kevin Jaeger
Hello Lars - Just wanted to check in and let you know that the updater worked via manual install process as you described.  The updater then installed the required update correctly on its own.  Thanks!

Kevin
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Lars (29Palms)
Hi Kevin,

I also upgraded to WIN10 and the software is working for me without problems.
If you haven't tried the manual approach yet, I'd recommend to uninstall the sceneries (follow the instructions in the manual),
and do a reinstall. The software should work then I suppose. Let me know if you need further assistance!
Best regards,
Lars
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Lars (29Palms)
Yes Kevin, the process is as straight forward as you described so let me know if that works for you!
I'm already looking forward to test this myself and I will report back to you of course.
Best regards,
Lars
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Kevin Jaeger

Hello Lars:

The archives do appear to be downloaded and are present in the "temp" folder.

So the process to follow would be to reset to default in the Configurator, and then extract the contents of the archives to the main P3D directory?

The error message is very generic, just "there was an error with the program and it must shut down" sort of thing.  I thought it might be related to microsoft .net framework, but apparently all of the relevant .net items are present and turned on by default in Windows 10.  Also, I did check that all of the permissions for the P3D folder are set to Allow, and turned off my anti-virus.

I can certainly extract the archives manually if the process is as straight-forward as you describe.

Thanks!

Kevin

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Lars (29Palms)
Hi Kevin,

I haven't upgraded to Windows 10 yet but will do so when I'm getting back from holidays at the
11th of September. Until then there's unfortunately not much I can do about the problem since
I have to investigate it first. Does the updater give you an error message?

If it downloaded the archives and crashes then, the archives should still be on your system.
You can look into the folder "P3D main dir/29Palms/29Palms - Configurator/scripts/temp" - are there any files in there?
If there are archives you can extract them to your main directory of Prepar3D but make sure to reset the sceneries to default
using the Configurator before overwriting files.
Best regards,
Lars
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Kevin Jaeger
Hello:

When trying to run the Updater, the updates download but then the Updater crashes before I can press Install.  I am running Windows - updater was working when I was still on Windows 7.

Can you please advise?  Is there a manual download of the updates to avoid this problem?

Thanks,

Kevin Jaeger
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